My Autoship schedule failed payment, retry?

Did your payment fail? No problems. We can fix that for you!

Unfortunately, you are not able to correct this yourself, you could add a new card via the account section, but to retry your payment requires you to contact our team.

Let them know either email address, schedule number or order number attached to your schedule, and they can retry the payment for you.

If you’re payment fails, you will receive an email and text message.

Add a new card by visiting the My Account section on our website. Visit Payment Methods.

January 1, 2022
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