The Pet Fresh Delivery Service
Pet Fresh offers delivery direct to your door. Free shipping is available for orders over $99.95 (Exc South West) and live delivery tracking via email and text message. You are also welcome to add any notes to your order at checkout with delivery instructions.
Delivery Fees and Charges
|Delivery Method||Order Value||Delivery Fee|
|Standard Delivery||Bellow $99.95||Delivery Fee of $9.95|
|Standard Delivery||Above $99.95||Free Delivery
(Except for Alkimos &
|South West||Flat Rate fee of $9.95|
|Click and Collect||Ready within 2 business days|
Our Delivery Policy & Info
How will your order be delivered
- Items that require temprature controll such as frozen raw meal packs are packed in a insulated delivery box.
- The morning of your delivery, we will send you an email notification, letting you know your order is on its way.
- Once delivered, you will receive a text message and an email notification.
- Our drivers will try to leave your order out of the sun. If it’s in a hard to find place, we will send you an image and note with information on where the order is left.
When free delivery is not available
Free delivery is not available when your order matches any of the following:
- The order is under $99.95.
- Your order is being delivered to Mandurah/Alkimos and beyond.
Unhappy with your delivery?
If you have any questions concerning our return policy, please view the following page: Returns Policy